Seller Onboarding Checklist – KhareedDari.com
A step‑by‑step path to compliance, branding, and launch readiness for new sellers.
Account setup
- Register: Create a seller account with accurate legal details.
- Verify: Submit identity and business credentials (license, tax ID if applicable).
- Agree: Accept Terms & Conditions and Seller Agreement Addendum.
Shop creation
- Free shop: Set up your Free Online Shop on KhareedDari.com.
- Branding: Upload logo and banner per branding guidelines.
- Contacts: Add support email, phone, and working hours.
- Policies: Configure returns, refunds, shipping, and support pages.
Product listing
- Images: High‑quality, original, no watermarks.
- Descriptions: Clear features, specifications, and usage details.
- Pricing: Accurate prices and stock availability.
- Taxonomy: Correct categories and tags for discoverability.
- Compliance: No counterfeit or restricted items.
Compliance and policies
- Return & Refund: Publish policy based on platform template.
- Support standards: Adopt Seller Support Policy.
- Taxes: Ensure VAT/GST or other duties compliance.
- Records: Maintain transaction and communication logs.
Order fulfillment
- Shipping: Set delivery timelines and methods.
- Tracking: Provide tracking for shipped orders.
- Packaging: Safe, secure, branded if possible.
- Issue response: Address order issues within 48 hours.
Customer support
- Monitoring: Check inquiries daily.
- Timely replies: Respond within 24–48 hours via platform messaging.
- Documentation: Record resolutions for disputes and complaints.
- Mediation: Cooperate with platform if issues are escalated.
Branding and growth
- SEO: Optimize shop profile with relevant keywords.
- Multilingual: Use Urdu, English, Arabic and Chinese.
- Social proof: Collect reviews and feedback.
- Promotions: Explore ads, deals, and analytics when available.
Continuous improvement
- Updates: Refresh listings and stock regularly.
- Analytics: Review performance dashboards.
- Policy tuning: Adjust based on feedback.
- Stay informed: Follow platform announcements and compliance updates.
